Frequently Asked Questions
1. What are your office hours?
Please check the office hours for each Genie Workforce location on our Contact Us page. Office availability may vary depending on the country and regional office.
2. How do I register on your website?
To register on our website, click the “Register” option on the homepage, enter your email address, create a password and upload your CV to complete the registration process.
3. How do I apply for a job?
Candidates are required to register on our website and complete their CV profile before applying for vacancies. Once registration is complete, you can apply for suitable positions directly through the relevant job description page.
4. How do I log into my account?
Returning users can log into their account by selecting the “Candidate Login” option on the homepage. Candidates must be logged in before applying for vacancies through the website.
5. Why is the employer’s name not shown in some job descriptions?
In certain cases, employer information remains confidential during the early stages of the recruitment process. Employer details are typically shared with shortlisted candidates during the recruitment process.
6. Why is the salary not listed for some vacancies?
Some salaries are negotiable depending on the candidate’s qualifications, skills, experience and overall suitability for the position.
7. How can I find details about annual leave, working hours or job location?
For additional information regarding working hours, annual leave, location details or employment conditions, candidates should contact the recruitment consultant responsible for the vacancy.
8. Are candidates charged for recruitment services?
No. Candidates are not charged for registration, interviews, placements or any part of the recruitment and job application process provided by Genie Workforce.
9. What happens after I apply for a vacancy?
After submitting an application, the recruitment consultant responsible for the position reviews all submitted CVs and applications. Candidates shortlisted for the vacancy will be contacted directly by the recruitment team.
10. When can I expect feedback after applying?
Feedback is usually provided within one to two weeks. Due to the high number of applications received, only shortlisted candidates are typically contacted regarding the next stages of the recruitment process.
11. Why have I not received feedback after applying?
There may be several reasons why candidates do not receive feedback. Applications may have been submitted after the shortlist was completed, or the candidate’s qualifications and experience may not have fully matched the vacancy requirements.
Candidates seeking additional feedback may contact the recruitment consultant responsible for the vacancy for further clarification where possible.
12. What is the recommended dress code for interviews?
The recommended interview dress code is professional business attire. Candidates are encouraged to dress formally for interviews unless otherwise advised by the recruitment consultant handling the position.
13. Who makes the final hiring decision?
Genie Workforce provides employers with carefully selected and qualified candidate shortlists; however, the final hiring decision is always made by the employer.
14. Will I be informed if I am not selected for a vacancy?
Candidates who attend interviews and are not selected for a position are generally informed by the recruitment consultant via email or other appropriate communication channels.
15. Can Genie Workforce support international candidates?
Yes. Genie Workforce supports both local and international candidates across multiple industries and workforce sectors throughout the MENA region. Support may include recruitment guidance, workforce mobility assistance and relocation-related services depending on the vacancy and operational requirements.